KERALA TOUR INDIA
Kerala holidays and Kerala Hotels
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How to Pay


Payment Policy

20% of the Invoice value at the time of Reservation (Soon after you receive the confirmation mail and invoice).

30% of the Invoice value 30 days before arrival.

50% of the Invoice value on arrival.

Cancellation policy

If you cancel the reservation:

 
  • On or before 30 days preceding your check-in date: you pay 5% of invoice amount (banking fee + administration fee)
 
  • On or before 15 days preceding your check-in date: you pay 10% of invoice amount.
 
  • On or before 7 days preceding your check-in date: you pay 30% of invoice amount.
 
  • Less than 7 days preceding your check-in date or No Show: 100% advance paid.


How to make the payments?

We accept all MASTER CARDS, VISA CARDS as well the traveler cheques. You can also pay through Bank Transfers.

You can also pay online through

Our PayPal Account is sales@goldentriangletourindia.com

We allow a secure payment option through PayPAL for all users wanting to pay through their credit cards. To enable you to make the payment online, we have direct connectivity with a Secure SSL based Payment Gateway (First Payment Gateway), where you can provide your card details on a secure SSL link. On-line payment by Credit Card on our site through our secured payment gateway is 100% safe. Your credit card number is not revealed to anyone and Your credit card and bank account information are stored only in encrypted form on computers that are not connected to the Internet

PayPal Security

PayPal is committed to handling the customer information with high standards of information security. Your credit card and bank account information are stored only in encrypted form on computers that are not connected to the Internet. PayPal maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We test our security systems regularly and also contract with outside companies to audit our security systems and processes. For more information on PayPal's security practices, please visit the PayPal Security Center.

What sort of acknowledgement will I receive?

When your booking is confirmed we will send you a confirmation mail along with invoice. After receiving the advance payment a “confirmation voucher” will be sent directly to the hotel/hotels by mail and you will also receive the copy of the same by email.

What is a CONFIRMATION VOUCHER?

Once we received the advance payment, we will send you by email, a confirmation voucher detailing all the reservation. On your arrival we will hand over the original confirmation vouchers to you and you will be asked to present the same at front desk upon check-in. If it is not possible to hand over the vouchers to you, we will send them directly to the hotel/hotels and in that case you just have to show your identity along with print out of the confirmation voucher.

Do I need to confirm my booking with the hotel directly?

No. We issue the confirmation voucher only after getting the written confirmation from the hotel. The Confirmation Voucher printed from the confirmation mail is all you need.

How long does it take to get a confirmation?

24 to 48 hours except for special cases (during festival periods, weekends, high season, or special events...). It may sometimes take only a few hours: we are trying our best to get back to you as soon as possible.

Reservation Procedure

Making a reservation with “Kerala Tour India” is very easy. Just complete and send the reservation form making sure that you have given us your e-mail address.

As soon as we receive your request, we will contact your chosen hotel within few hours to confirm your reservation and advise you the reservation status within 24 hours except for special cases. It may sometimes take only a few hours. If any of the hotels chosen by you is fully booked and not available, we will suggest you the alternative hotels.

We try our best to get back to you as soon as possible and it is our policy to reply to all requests within 24 to 48 hours except for special cases (during festival periods, weekends, high season, or special events...).

Once all the hotels are confirmed, we will send you a confirmation mail detailing all the reservation and price conditions. Along with we will send you an invoice to make the advance payment.

After receiving the advance, we will send you the confirmation vouchers by email.

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